Privacy Policy
1. Who We Are
This privacy policy (the Privacy Policy) applies to the processing of personal data by Blanka Campbell Nutrition & Wellbeing GmbH, a Swiss limited liability company with registered seat at Picassoplatz 4, 4052 Basel, Switzerland (Blanka Campbell, we or our), in connection with this website operated by Blanka Campbell (the Website).
By accessing and using the Website, you agree that Blanka Campbell collects and processes your personal data in accordance with this Privacy Policy.
We care about your privacy and are committed to protecting your personal data. We process your personal data in accordance with applicable law, specifically Swiss data protection law and, to the extent applicable, the EU General Data Protection Regulation (GDPR).
If you have questions, contact us at: or at our address:
Blanka Campbell Nutrition & Wellbeing GmbH
Picassoplatz 4, 4052 Basel, Switzerland.
We have appointed a representative for EU data protection:
VGS
Datenschutzpartner UG, Am Kaiserkai 69, 20457 Hamburg, Germany
2. What Data We Collect and Why
We collect, directly or indirectly via contracted partners, your personal data when you use our website, sign up for our Services, or communicate with us.
We process the following types of data:
- Contact & Communication data (e.g. email, newsletter, messages) – to reply to your questions.
- Customer data (e.g. name, address, payment info) – to provide our Products and Services.
- Health data (if applicable) – only with your explicit consent in case you use our Products or Services. This may include sensitive information such as dietary needs or laboratory test results.
- Technical data (e.g. IP address, device info, browsing activity) – to improve Website performance and security and for statistical and planning purposes.
- Marketing Preferences – to inform you about relevant Services if you consent.
3. Sensitive Health Data
If you decide to share any health-related information with us (e.g. during consultations or when using laboratory testing services), we will treat it with strict confidentiality. We only process such data with your explicit consent, or when it is necessary to provide a service you requested. You can withdraw your consent at any time by emailing us.
4. How We Collect Data
We collect data:
- When you contact us or fill in forms.
- When you use our website (via cookies or tracking tools).
- From third-party tools like ActiveCampaign, Google Analytics, social media platforms or providers of technical, payment and delivery services.
If you contact us, you acknowledge that you do so at your discretion and provide any personal details at your own risk. Your personal information is kept private and stored securely until the time it is no longer required.
This website and its owner, Blanka Campbell, use any information you submit to provide you with further information about the Services and Products we offer or to assist you in answering any queries you may have submitted.
5. Sharing Your Data
We may share your personal data with:
- Trusted service providers (e.g. testing labs, IT providers, email marketing platforms)
- Professional advisers (e.g. legal, finance)
- Competent authorities (where legally required)
We require all third parties to whom we transfer your data to ensure the confidentiality and security of your personal data and to process it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
6. International Data Transfers
We may transfer your personal data outside of Switzerland, the European Union (EU), or the European Economic Area (EEA). This may occur, for example, when we collaborate with service providers or laboratories based in the United Kingdom, Denmark, the United States, or other countries.
Where we may transfer your personal data to third parties from within the EEA to a country outside the EEA, we ensure that such transfer is compliant with applicable data protection law. In some cases, especially when processing sensitive health data (e.g., if you use our Products or Services), we will obtain your explicit consent before sharing your information with external service providers, including testing laboratories abroad.
7. Marketing Communications
We may use your data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. We may also use this data to send you other marketing communications about relevant Products and Services, such as online courses, books, live broadcast trainings (e.g., webinars), live events and conferences, coaching, and mentoring services. You can unsubscribe at any time via the link in the email or by contacting us. Please note that opting out of receiving marketing communications does not apply to personal data provided as a result of other transactions, such as orders for Services or Products.
8. How We Keep Your Data Safe
We use secure systems to protect your data against loss, misuse, unauthorised access, alteration or disclosure. Only staff or contracted business partners subject to strict data privacy and confidentiality obligations who need to access your data to perform their work can access it.
If there’s ever a suspected or confirmed data breach concerning your data, we’ll inform you and the competent authorities as required by the applicable law.
9. How Long Do We Keep Your Data
Personal data processed by us will be retained only for as long as is necessary to fulfil the purposes outlined above. This will generally (but not in all cases) be for the duration of time where you use our Services, to comply with our legal obligations or to protect our rights. When determining the relevant retention periods for your personal data, we will take into account factors including:
- our contractual obligations and rights in relation to the personal data involved;
- legal obligation(s) under applicable law to retain data for a certain period of time;
- statute of limitations under applicable law(s), which is the period during which contractual claims could be brought;
- (potential) disputes; and
- guidelines issued by relevant data protection authorities.
We may also anonymise your data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
10. Your Rights
You have the right to:
- Access your data
- Correct your data
- Ask us to delete it
- Restrict or object to processing
- Withdraw consent (if processing was based on consent)
Where we rely on your consent to process your personal data, we will seek your freely given and specific consent by providing you with informed indications relating to your personal data. You may revoke your consent at any time (without such withdrawal affecting the lawfulness of processing of your data made before such revocation).
To exercise your rights, please contact us at: .
We may request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who does not have the right to receive it. We may also contact you to request further information related to your request, which will help us expedite our response.
We respond to all legitimate requests within one month. We will notify you if the resolution of your request takes longer than expected.
If you have any concerns about us processing your data, you can also contact your local data protection authority. Please contact us first so we can resolve your request.
11. Cookies & Tracking
We use cookies to improve your browsing experience. You can change your cookie preferences at any time in your browser settings. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
We may collect the following information for each access to our Website, provided that this information is transmitted by your browser to our server infrastructure or if our web servers are able to collect it: date and time, including time zone, IP address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual pages of the Website visited including the volume of data transferred, referrer URL. We store this information, which may also represent personal data, in server log files. We use this information to safeguard the network infrastructure, facilitate technical administration, optimise the use of our Website, and identify and track unauthorised access attempts. Such data is deleted as soon as they are no longer required to achieve the above-mentioned purposes for which it was collected.
12. External Links & Social Media
Our website may contain links to other websites, plug-ins, and applications, including social media platforms. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for the way they may process your data. When you leave our website, we encourage you to read the privacy policy of every website you visit.
13. Updates to this Policy
We reserve the right to amend the Privacy Policy at any time, at our sole discretion, without prior notice, to adapt it to any new commercial or technological practice or change in the law.
Last updated: 09.09.2025